About GlassStones, Exterior Cleaning Specialists in Kent
GlassStones is the new name for an established Kent exterior cleaning business. Same owner, same team, same vans and the same rounds, working out of Chatham in the Medway towns.
Who we are
GlassStones is an exterior cleaning company based in Chatham, in the Medway towns. We clean windows, gutters, driveways and patios, roofs and solar panels for homes and businesses across Kent. Darren owns and runs the business, and the same team works the same rounds week in, week out, so the person at your door is rarely a stranger.
We are not a franchise and not a call centre. When you ring, you get someone who knows the rounds.
A new name, not a new business
GlassStones is the new name for an established Kent exterior cleaning business. Same owner, same team, same vans, same phone number, same rounds. Only the name on the side of the van has changed.
If you were already a customer, nothing about your service changes. Your frequency, your price and your payment arrangement all carry on exactly as they were. You do not need to do anything. If a payment reference or an email looks unfamiliar, get in touch and we will confirm it is us.
Where we are based
We work out of Chatham, right in among Rochester, Gillingham and Rainham. That puts us within easy reach of Medway and Maidstone for regular window rounds, and Kent-wide for gutter, driveway, roof and solar work, including Dartford.
Being local matters more than it sounds. Rounds are planned by area, so we are in your street regularly rather than driving across the county for one job. That keeps prices sensible and keeps us accountable, because we will be back in four weeks.
How we work
Windows are cleaned with a pure water system and water-fed poles. Purified water dries without spotting, so there is no need for detergent and no streaks left behind, and the poles reach upper floors from the ground rather than putting a ladder against your house. Glass, frames, sills and doors are done as standard. There is more on the method on the window cleaning page.
Gutters are cleared with a ground-based gutter vacuum. All gutters and downpipes are emptied and checked for flow, with an optional external wash plus fascias and soffits. Again, no scaffolding and no ladders over your borders. The gutter cleaning page covers the detail.
Driveways and patios are pressure washed with the method matched to the surface, and we offer sealing afterwards. Roofs are treated gently, by scrape, steam or low pressure depending on what the roof will take, and finished with a biocide to slow moss coming back. Solar panels are cleaned with purified water and non-abrasive heads, never harsh chemicals.
What we think about pricing
You should be able to find out what something costs without a sales visit. Window cleaning has an instant online price: answer a few questions about the property and you get a real number, not a range and not a "from" figure.
For gutters, send the property details through the gutter quote form and a colleague will come back with a clear price before anything is booked.
Driveways, roofs and solar panels are different. Those depend on the surface, the size and the state of the thing, so we take the details and a colleague calls you back rather than guessing on a web page. Either way there are no hidden charges and no extra added on the day.
A first clean normally costs about double a standard clean, because the first one always takes longer. Choose a regular package, 4-weekly, 8-weekly or 12-weekly, and we waive that higher first price. You pay the package rate from the very first visit. The waiver assumes your first three cleans; the terms explain what happens if you stop sooner.
Our guarantee
We are fully insured, and every clean carries a 100% satisfaction guarantee. If something is not right, tell us and we will put it right. That is how we have ended up with a 4.9 out of 5 rating and over 1,400 active customers on the books.
Who we serve
Mostly Kent homeowners on regular window rounds, plus one-off work on gutters, drives, patios, roofs and panels. We also look after shops, offices and other commercial premises where the frontage has to look right. Whatever the property, the process is the same: tell us what you need, get a straight price, and a colleague confirms the scheduling with you.
Frequently asked questions
Are you the same company I used before?
Yes. GlassStones is a rebrand of an established Kent exterior cleaning business. Same owner, same team, same vans, same phone number, same rounds.
Only the name has changed. If an email or a payment reference looks unfamiliar, get in touch and we will confirm it is us.
Do I need to do anything as an existing customer?
No. Your round, your frequency, your price and your payment arrangement all carry on exactly as they were. Nothing needs setting up again.
Where are you based and how far do you travel?
We work out of Chatham, in the Medway towns. Regular window rounds cover Maidstone, Medway, Gillingham, Rainham and Rochester.
Gutter, driveway, roof and solar work goes Kent-wide, including Dartford.
Are you insured?
Yes, we are fully insured for every service we offer, residential and commercial.
Every clean also carries a 100% satisfaction guarantee. If something is not right, tell us and we will put it right.
What method do you use on windows?
A pure water system with water-fed poles. Purified water dries without spotting, so there is no detergent and no streaking, and upper floors are reached from the ground rather than with a ladder against your house.
Glass, frames, sills and doors are all done as standard. There is more on the window cleaning page.
Do you work for businesses as well as homes?
Yes. Most of our work is Kent homeowners on regular window rounds, but we also look after shops, offices and other commercial premises where the frontage has to look right.
The process is the same either way: tell us what you need, get a straight price, and a colleague confirms the scheduling with you.
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